Request Technical Support | Real Vision Software

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Our commitment to you is to provide the highest level of technical support and problem resolution for all Real Vision customers. All support requests (via phone or submitted online) will be processed immediately and the customer contacted the day of submission during support hours.
If you have not been contacted by an RVI technician within 24 hours, please call (318) 449-4579.

Support Hours

Monday – Friday

8:00 AM – 5:00 PM CST

Support Will Not Be Available

July 3, 2026
September 7, 2026
November 26–27, 2026
December 24–25 & 31, 2026
January 1, 2027

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Other Ticket Types

Enhancement Request Custom Code Request