Real Vision Imaging Blog

Problem:

I know an imaging system can help us organize and manage our documents more effectively, but nothing gets started until we receive the signed paperwork back at the office. Deliveries are made, customers approve the shipments and our drivers have to return the Proof of Delivery documents before we can prepare our invoices.

Solution:

With RVI’s new Mobile Signature Capture system, you can make it happen faster!

Using an iPad, iPhone or iTouch device, your drivers can select the specific document to be signed at delivery time. Once the receiver approves the shipment, the document can be signed using the stylus or by hand, and the Proof of Delivery is transmitted back to your office. Additional supporting documents can be gathered (using RVI’s Rendition Billing) and the invoice can be prepared and emailed or faxed to your customer’s Accounts Payable department before the driver leaves the parking lot!

 The capture process is streamlined, your invoices are prepared accurately and promptly, and your customer has the information they need to process and pay your invoice faster…reducing your company’s Accounts Receivable lag time.

 RVI’s Mobile Signature Capture system has a free interface with Quadrant Software’s “Formtastic” forms solution that also supports merging captured signatures and forms from their application. For RVI customers, the new feature is included with the RVI Complete System.

Click here to download the RVI brochure
Click here to view the Quadrant Brief

Problem:

My budget is limited, but my problems are getting bigger. I have less people running the business than I did three years ago. The workload is taking its toll on my employees. Morale is being affected. I am fearful that our service to our customers may become a problem.

Are there any affordable projects that will help me improve my workers’ efficiency?

Solution:
  
The RVI Express solution is a great “Back to Basics” project. The paper based filing system that you use today is a tremendous waste of your employees’ time. They have PC’s at their desk, yet they still make copies of documents and file them in folders in filing cabinets.

Why not give them a digital filing system that can manage all of the documents and reports they work with. With the RVI Express solution, you can capture paper documents using your existing scanners or multifunction copiers. RVI Express can import your PC created documents, reports and files, and store them in the digital filing system. RVI can also capture any printed output from your IBM i applications and allow them to be placed in the digital filing system.

Once the documents are filed in a digital format, you can view and work with the documents 24/7 in the office or remotely over the internet. You have access to the reports or documents any time you need them, Your employees don’t need to leave their desk or make paper copies of documents anymore.

With the workflow capability that comes with the RVI Express solution, the digitized documents can be routed to your employees instantaneously as part of your daily work process. The ability to get the documents in digital format cuts days, hours and minutes from the processing cycle. RVI Workflow will speed up the process and you will have better control over the documents/reports.

The RVI Express solution is very affordable. It will save you money and dramatically improve your employee productivity. It will also improve morale so that your employee can handle their growing workloads.

For more information, please contact:

Dave Woodring
318-449-4579
davew@realvisionsoftware.com

Len Knudsen
904-230-2834
len@realvisionsoftware.com

Terry Brogan
336-245-9151
terryb@realvisionsoftware.com

Can a Point-of Delivery signature be electronically captured and transmitted to your office and a bill generated and emailed (or faxed) to your customer before the driver leaves the parking lot?

RVI Mobile Signature Capture, developed exclusively for the iPhone, iPad, or iPod Touch, can accomplish this task!

The receiver signs for the delivery on the mobile device, the signature is merged onto the delivery document and emailed (or faxed) to your customer within seconds.

This new application is available free to RVI Complete customers on Version 8 or greater.

It only takes a few simple steps to complete the signature process.

• User logs on to the System
• User accesses a list of deliveries needing signatures
• User selects document to be signed
• Receiver signs pad, accepted signature is  merged with delivery document and completed document is displayed
• Delivery list is updated
• Within seconds, the delivery document is emailed or faxed to the receiver!

For additional information about RVI Mobile Signature Capture, contact your RVI Certified Business Partner.

The RVI server based application (RVI-SB) is now in testing and will be available soon. This application will run on Windows, Unix, AIX and Linux and IBM i platforms. The MySQL, Oracle, and DB2 databases are supported. You get the user friendly functionality of Real Vision Document imaging in a web-based application.

Some of the features of RVI-SB:

• New Graphical Menu structure that allows you to individualize the menus to meet the individual user or group’s specific needs.
• Multiple image systems may be defined for different departments allowing you to individualize indexing structures and authorities to meet your needs.
• Up to 99 indexing fields may be defined for each image system. Prompts can be drop-down lists or pop-up calendars and data formatting is allowed.
• Color documents, black & white documents, spool files and OEM documents are supported.
• View images in a PDF viewer, the RVI PC Viewer, or web viewer.
• From within the workbasket, you may approve documents, add reminders and move documents automatically within your organization, build packages, add notes, continue or change the routing order.
• From the Workflow Analysis inquiry screen, you will see who has which items in their workbasket by department, document type and overdue items.
• Run totals and graph the number of documents as they move through the workflow process.
• Integration to the RVI-SB system can be done through code interfaces using an HTML post, hyperlink or COM object from your application. Can also be done through Screen Scrape.
• Index information may be taken off the screen and passed along with security information and image system designation to have the documents quickly appear for you to work with.

Existing RVI customers on the IBM i platform must upgrade to RVI Complete. No upgrade fee is required for an existing RVI Complete customer.

Download a brochure.

Pricing is based on the number of documents stored. There are no user fees. 

If you are considering a move from the IBM i platform, contact us for more information.

The RVI Cloud Solution provides a stable and reliable operating environment for your business data with reduced IT operating costs and rapid ROI with reduced monthly billing based on your company’s data storage size.

• Browser based
• Unlimited users, no user fees
• No scanning station license fees
• Includes workflow, internet support and report capture
• Supports signature capture using the iPad, iPhone or iPod Touch
• Monthly fee includes support from RVI
• Support for multiple imaging system applications…AR, AR, HR, Legal etc. at no additional charge
• Priced according to data stored

All of your documents from all of your applications are available 24/7 from a secure server. Your data is safe, secure and available through the web application or via mobile device

For more information, call 318-445-4579 or email rvoffice@realvisionsoftware.com.

RVI Mobile Image Access gives you access to your documents anywhere, anytime, 24/7! Applications are now available for the Windows and Android device operating systems.

RVI Mobile Image Access is used in conjunction with RVI Version 8 and can be used with the RVI Basic, Spool and Complete systems. The applications are free to all RVI customers and RVI provides full support for each one.

There are two steps to implementation:

1. Download and install the System i programs in RVISAVF.savf (available for download from our website).
2. Download and install the device application from the Android Market or Windows Store.

Additional step for Android: Android devices handle the viewing of external documents differently than other devices. You will need to install “Google Docs” from the Android Market, (a Google signon may be required). This application will display PDF documents without user intervention.

Click here for additional setup information.

The Windows mobile application is available for Windows 7 device operating systems.

Problem:
We’ve been scanning documents for years now but it is often a headache trying to locate the exact documents we are after.

We’ve taken advantage of technology price breaks and have purchased PC attached scanners. Multi-function Devices (MFDs) to replace our copiers or network attached scanners. That makes it very simple to digitize most of our documents.

While searching through electronic files is definitely much easier than digging through paper files, there must be a better way to get organized.

Can an imaging system help our situation?
 
Solution:
 
Short answer – yes!

Long answer – capturing documents is really a two-step process. First you SCAN the documents, then you INDEX them. Scanners (and MFDs) solve half the equation, but an imaging system (like RVI) will also address step #2. Once your documents are BOTH scanned AND indexed, your search capabilities are greatly improved.

RVI offers three techniques to improve the “findability” of your documents:

1. RVI enables you to set up as many as sixty-five imaging systems, (AP/AR, HR, etc.) each of which can have up to ninety-nine Key Index Fields (Vendor Number, Customer Number, Date, etc.) which can be used to search for individual documents.
2. RVI supports Optical Character Recognition (OCR) which included the capability of full-text recognition. As documents are scanned, the optional OCR engine builds a keyword database allowing you to search on keywords within the document or across multiple documents.
3. RVI can import the scanned TIFF images you have created using your PC attached scanner, MFD devices or network attached scanners, run them through the OCR engine and convert them to searchable PDFs. This gives you the ability to search for words within the single PDF document.

Finding that needle in a haystack just got a whole lot easier with RVI!